SHIPPING

• All items are shipped via USPS Priority or First Class Mail unless otherwise noted.

• PLEASE make sure all shipping information is updated in Paypal. We will not be held responsible if an order goes to the wrong address due to this issue.

• Pre-Order items will ship as soon as merchandise arrives. An estimated date is stated in the description of the item.

• Once orders are shipped, a tracking number is emailed to you. If for some reason you do not receive a tracking number contact Tara at tara@pigdogonline.com with your name and order number and one will be sent to you. 

 

RETURNS

• Returns/Exchanges for damages during shipping and wrong sizes are acknowledged within 7 days of delivery. After the 7 day period returns/exchanges will not be honored.

• Please email Tara at tara@pigdogonline.com with the order number and issue with your product (ex. broken, doesn't fit, and so on). 

• Once the return/exchange is approved a return shipping label will be emailed to you. This label can be easily printed from your home or office printer.

• If your product has shipping damage or is the wrong size you will have the option of getting a full refund, exchanging the item for another item, or replacing it for the same item not damaged or a new size if it pertains.

• Once we receive the return/exchange item in our hands, the agreed measures will be taken. All items must be clean and in the condition you received them in. Clothing item must not be washed or worn.